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Terms and Conditions

Last updated: 3 November 2026

1. About us

talabio (talabio.com) is operated by Fajur Business Solutions Company, CR No. 4030302045, 2972 Falasteen St, Al Mishrifah Dist., Jeddah 23331, Kingdom of Saudi Arabia (national short address JCMA2972). Email: support@talabio.com · Phone/WhatsApp: +966 50 374 1922.

2. Acceptance of these terms

By browsing talabio.com or placing an order, you agree to these Terms and Conditions together with our Privacy Policy, Return & Refund Policy and Shipping Policy. If you do not agree, please do not use the website.

3. Accounts

You must be at least 18 years old, or use the website under the supervision of a parent or guardian. You agree to provide accurate information and to keep your account login details confidential. You are responsible for activity under your account.

4. Products and prices

  • All prices are in Saudi Riyals (SAR) and include VAT where applicable, unless stated otherwise.
  • Product images are for illustration; colour, packaging and minor details may differ slightly from the actual product.
  • If a product is listed with an incorrect price or description, we may correct it. If the error affects your order, we will contact you before shipping and you may cancel for a full refund.
  • The total shown at checkout is the full amount you pay. If any additional charge ever applies, we will tell you before shipping and you may cancel for a full refund.

5. Orders

Your order is an offer to buy. It is accepted when we send you an order confirmation. We may decline or cancel an order (for example, if an item is out of stock, the delivery address cannot be verified, or we suspect fraud). If we cancel, we refund any amount paid in full.

6. Payment

Payments are processed securely by licensed payment providers using the methods shown at checkout. talabio does not store your full card details.

7. Shipping and delivery

Delivery times, fees and tracking are explained in our Shipping Policy. Some products are shipped directly from our partner warehouses inside or outside Saudi Arabia.

8. Cancellation, returns and refunds

In line with the Saudi E-commerce Law, you may return a product within 7 days of receiving it, provided it has not been used. If we are more than 15 days late in delivering your order beyond the delivery date we gave you, you may cancel it and receive a full refund, except in cases of force majeure. Full details are in our Return & Refund Policy.

9. Warranty and defects

If a product arrives damaged, defective or different from what you ordered, contact us within 7 days of receipt and we will replace it or refund you in full, including shipping costs. Manufacturer warranties apply where stated on the product page.

10. Use of the website

You agree not to misuse the website, including attempting fraud, interfering with its operation, copying content without permission, or using automated tools to collect data.

11. Intellectual property

The talabio name, logo, website design and content belong to talabio or its licensors and may not be used without written permission.

12. Limitation of liability

To the extent permitted by the laws of the Kingdom of Saudi Arabia, talabio is not liable for indirect or consequential losses arising from use of the website or products. Nothing in these terms limits your rights under Saudi consumer protection law.

13. Privacy

We handle your personal data as described in our Privacy Policy, in line with the Saudi Personal Data Protection Law.

14. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia. Any dispute will be referred to the competent courts in Jeddah. You may also contact the Ministry of Commerce about any consumer complaint.

15. Changes

We may update these terms from time to time. The version published on the website at the time of your order applies to that order.

16. Contact

Questions? Email support@talabio.com or call/WhatsApp +966 50 374 1922.